Try-on Store Credit
Try-on Store Credit
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Try ons are 25 minutes if your time runs out you will need to book in another time to come back. We do not reserve dresses and cannot guarantee the dress you want to try on will be available for your try-on and/or for your event date at any time as dresses are booked all the time. It's a good idea to have a few styles in mind. If you would like you may get in contact prior to your booking to see if a dress is available.
Getting Here/Traffic
Please consider traffic times for the time you are wanting to book for, Mon - Fri it is busy most of the day, Saturday's tend to be much quieter. Our address is in Eden Terrace, Auckland - This will be emailed to you once you have booked a try-on and we don't take walk-in's so please book ahead and ensure you are subscribed to our emails. If you don't receive an email with the address details please check your spam inbox or send us a message.
Dress Condition
The condition of our dresses varies due to age and the amount of wears it has had. Damage and marks are disclosed on product pages and prices are adjusted accordingly. Please do not expect box-fresh condition garments when booking a try-on or renting with us.
Accessories
Please be aware we don't provide: heels, under-slips, body tape, double sided tape or bra inserts. If you wish to try these on underneath the garments you will need to bring them yourself.
Booking a Changing Room
We have two changing rooms which may both be booked at any given time, if you would like the entire space to yourself or want to share with friends you are welcome to book two slots for the same time. We allow ONE additional person to accompany you per changing room. We would recommend the following:
- 5-10 dresses - 25 mins
- 10-20 dresses - 2 x 25 min slots
If you are late for your try-on you will miss your slot and will not be refunded. If you arrive early and another person is using our try-on space you will need to wait until their slot is finished. Of course if there are available spaces then you are welcome to use these.
We don't allow food drink or vaping in the try-on space.
great
Some of the dresses were stained, and the seams were torn. Not good value for money. Girl running the joint was disinterested and sat on her computer the whole time.
Good sized changing rooms too
Great service and a huge umber of options to try!
It was crowded and the worker was no help 😔 the dresses weren’t the best quality either. probably won’t be renting from here
Hey Tessa,
I'm so sorry you had a bad experience. The worker on this particular day is new to the business and is still learning new processes and memorising the stock we have on hand. I am also sorry if the try-on space was overcrowded, we only allow two people maximum per booking and we only book out two rooms at any given time, despite this we do occasionally have parties of 3-5 arriving unexpectedly. I understand you feel the dresses are not up to the quality you were expecting, please be aware that because they are worn by multiple people there will be a little wear and tear over time. If you are wanting a garment in box fresh condition then its recommended that you should purchase new instead of renting.
Kindest regards and I hope you find the dress of your dreams!
- Grace