EX RENTAL Ruby Ima Dress Black Sz 10

We are based in Eden Terrace for Pick-Up's. Pick up times are between 9am - 11am Mon - Sat excluding public holidays. For out of hours pick-up's there is a convenience fee of $25.

Dresses are shipped out on overnight courier, at the latest they will arrive on your booked date. $10 for non-rural and $16.50 for Rural.

Dress arrives and doesn't fit? Simply send it back within 24 hrs and receive store credit less postage cost.

Our damage waiver is optional and protects you up to $250 worth of damage and spills. Add one per garment to cart here

These can be booked in the above calendar. Postal Try-ons must be returned within 24 hrs of receiving.

Please read the rental agreement prior to making a purchase.

Returns are available for ill-fitting garments and garments sent in unsatisfactory condition. More information is in our Rental Agreement.

Do you offer try ons?

We are currently offering postal try ons, these can be booked individually on the product page. Postal Try-ons may not arrive perfectly on the date selected and are expected to be returned within a day of receiving.

What happens if I damage or stain a garment?

Please don’t attempt to clean or repair the garment yourself. Please return the garment as soon as possible and notify us of the damage. We will assess the garment upon return and contact you if there are any additional repair or cleaning costs. Alternatively if you had purchased a damage waiver then you will not be liable for the cost of any repairs or marks.

What date should I make a booking?

Each garment must be returned within one working day of the last day of the rental period. This means if the garment was rented for one day on a Friday it would need to be returned the following Monday. If the same garment had been rented for 3 days with the start date being a Friday it will need to be returned the following Wednesday. If the next working day falls on a public holiday then, you will need to return the garment on the next available working day. Please make the booking for the date you would like the dress to arrive by, which in most cases will be the day of your event. We will ensure that the dress arrives by that date.